SaaS Automation Glossary

Clear, bilingual explanations of essential WhatsApp API, AI agents, variables, and cloud sandbox terminology.

The official corporate application gateway provided by Meta to programmatically send and receive high volumes of messages.

An autonomous LLM-powered chatbot contextually trained on business datasets to resolve customer support needs naturally.

A visual programming interface representing chatbot dialogue states, delays, actions, and logical conditions as nodes.

An automated HTTP callback transmitting event payloads (like inbound chats) from one server to another instantly.

A secure, isolated execution environment where custom code scripts run without access to system resources.

A mechanism letting LLMs output structured JSON parameters to invoke external APIs dynamically.

User-defined placeholders that store session records (e.g. client names, selections) during active chatbot chats.

Meta's compliance requirement obliging businesses to obtain explicit consent before broadcasting marketing alerts.