Conversational Analytics & Metrics
Track session starts, message completions, drop-offs, and active lead captures.
Overview
Monitor chatbot performance dynamically. We report active session completion charts, highlighting nodes where customers drop off to help you improve conversational conversions.
Use Cases
Analyzing checkout progression drop-off nodes.
Evaluating marketing coupon campaign completion ratios.
Key Benefits
Visual completion funnel charts showing user progression steps.
Real-time incoming database records tracking charts.
Calculates average response times and bot retention statistics.